Terms of service

Welcome to Fashion Heist ("Fashion Heist", "we", "our", or "us"). These Terms of Service ("Terms") govern your use of our website https://fashionheist.in and the purchase of products from our online store.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Eligibility

By using this website, you confirm that:

You are at least 18 years of age, or you are using the website under the supervision of a parent or legal guardian.
You have the legal capacity to enter into a binding agreement under applicable Indian law.

2. Products

We strive to display our products, colors, descriptions, and specifications as accurately as possible. However:

Actual product colors may vary due to screen settings or lighting.
Minor variations in size, color, print placement, or appearance may occur.
Product availability is subject to stock.

We reserve the right to discontinue or modify products at any time without prior notice.

3. Pricing

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices are subject to change without notice.

Applicable taxes and shipping charges will be displayed during checkout where applicable.

4. Orders

Your order is considered an offer to purchase our products.

Fashion Heist reserves the right to:

Accept or reject any order.
Cancel orders due to pricing errors, stock unavailability, suspected fraud, or any other legitimate reason.
Limit quantities purchased per customer.

An order confirmation email does not guarantee acceptance of your order.

5. Payments

We accept payment methods made available through our checkout.

Orders will be processed only after successful payment or confirmation of Cash on Delivery (if offered).

6. Shipping

Estimated delivery times are provided for convenience only.

Actual delivery may vary due to:

Courier delays
Weather conditions
Public holidays
Remote locations
Other unforeseen circumstances

Fashion Heist is not liable for delays caused by third-party logistics providers.

7. Return, Exchange & Refund

Our Return, Exchange & Refund Policy forms part of these Terms.

Key points include:

No returns are accepted.
Size exchanges are available subject to our Exchange Policy.
Refunds are provided only in eligible situations described in our Refund Policy.

8. User Responsibilities

You agree not to:

Use the website for unlawful purposes.
Attempt unauthorized access to our systems.
Upload malicious software or viruses.
Interfere with website functionality.
Use automated tools to scrape or copy website content without permission.

9. Intellectual Property

All content on FashionHeist.in, including but not limited to:

Logos
Brand name
Product designs
Graphics
Images
Videos
Text
Website design

is the intellectual property of Fashion Heist or its licensors and is protected under applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

10. User Content

If you submit reviews, comments, photos, or other content:

You grant Fashion Heist a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display such content for business and promotional purposes.
You confirm that your content does not infringe the rights of any third party or violate any law.

We reserve the right to remove content that is unlawful, offensive, or inappropriate.

11. Limitation of Liability

To the maximum extent permitted by law, Fashion Heist shall not be liable for:

Indirect or consequential damages.
Loss of profits or business opportunities.
Delays beyond our reasonable control.
Website interruptions or technical errors.

Our total liability shall not exceed the amount paid by you for the relevant order.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

12. Indemnity

You agree to indemnify and hold harmless Fashion Heist, its owners, employees, affiliates, and service providers from any claims, losses, liabilities, or expenses arising from your misuse of the website or violation of these Terms.

13. Third-Party Services

Our website may use or link to third-party services such as:

Payment gateways
Shipping partners
Analytics providers
Social media platforms

We are not responsible for the content, policies, or practices of third-party websites or services.

14. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Suspension or Termination

We reserve the right to suspend or terminate access to the website without prior notice if we believe a user has violated these Terms or applicable laws.

16. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in India.

17. Changes to These Terms

We may update these Terms from time to time.

Revised Terms become effective upon publication on this website. Continued use of the website after such changes constitutes acceptance of the updated Terms.